ECP secures funding for AI eMAR platform

ECP, a leading provider of software for assisted living communities, has secured its largest-ever growth investment. This funding round, led by Level Equity and supported by ECP’s existing investors and management team, aims to accelerate the development of AI-powered tools within the company’s electronic medication administration record (eMAR) system and other care management features.

Expanded software capabilities

ECP’s platform extends beyond traditional record keeping by integrating electronic health records (EHR), customer relationship management (CRM) including move-in workflows, billing, and business intelligence. This comprehensive approach covers the full resident lifecycle, from initial marketing through clinical care and financial management. The recent cash infusion will fund enhancements focused on value-based care models and advanced AI functionalities.

Planned AI improvements include:

• Reducing medication errors through automated checks

• Proactively identifying health risks

• Providing real-time insights into resident acuity and revenue management

Integration and workflow efficiencies

Central to ECP’s offering is an Integration Hub and Developer Portal that supports bidirectional data exchange with third-party systems. This capability allows operators to avoid isolated software environments, creating a unified ecosystem that connects care, dietary, financial, and compliance functions.

The platform already supports a suite of tools designed for streamlined workflows: CRM and move-in modules simplify admissions, clinical eMAR and EHR tools aid documentation, and billing alongside business intelligence modules facilitate financial oversight. Partnerships with financial systems such as Sage Intacct and dietary platforms further unify operational areas under one digital framework.

Market implications

This substantial investment reflects a growing preference among senior-living providers for dedicated, purpose-built software rather than adaptations of hospital-oriented EHR systems. As regulatory requirements tighten and staffing challenges persist, the enhancement of AI-driven analytics and value-based care tools positions ECP to deliver improved operational efficiencies and clinical outcomes.

The development signals increasing recognition of technology’s role in addressing compliance, resident acuity monitoring, and reimbursement shifts. Providers and stakeholders should anticipate further innovations aimed at optimizing both care quality and business performance in the assisted living sector.