Hawai‘i DDD builds IDD data dashboard

The University of Hawai‘i at Mānoa, the Hawai‘i Department of Health’s Developmental Disabilities Division (DDD), and partners like RSM US and Microsoft have developed a data analytics dashboard to strengthen visibility into IDD service delivery statewide. The tool integrates Medicaid claims with case-management information, giving staff a clearer view of services and emerging risks for about 3,600 individuals with intellectual and developmental disabilities across the state.

Bringing claims and case-management into one view

The dashboard is designed to consolidate two critical data sources. By integrating Medicaid claims with case-management information, the system helps staff see patterns that can be difficult to identify when data is spread across separate platforms. With this combined view, teams can monitor service delivery more consistently and track emerging risks sooner. The goal is to support day-to-day decision-making with a clearer, more complete picture of what individuals are experiencing across the system of care.

Flagging potential unreported adverse events

The dashboard is built to do more than display metrics. It supports staff in identifying potential unreported adverse events, including injuries or hospitalizations, that might otherwise be missed. The tool also includes AI-supported flags to spotlight participants at higher risk. These flags are intended to help teams prioritize follow-up and intervene earlier, based on risk signals visible in the integrated data.

Refinement, training, and a culture of data

Faculty and students from UH’s Office of Evaluation and Analytics for Intellectual/Developmental Disabilities are actively involved in refining the dashboard and related tools. They are also training staff on how to use the data to make faster, more informed decisions, with the aim of strengthening the overall system of care.

Leaders involved describe the collaboration as a step toward building a culture of data within public health services. They also point to goals of improving transparency and enhancing outcomes and safety for people with disabilities across Hawai‘i.